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A service advisor and a technician talking through a job at a clean modern dealership service drive

Automotive

Bays full, cars moving.

Technicians, service advisors, parts and collision staff for dealerships and independents, plus production, quality and logistics for OEM and tier suppliers.

6 functions
from the service drive and the bays through parts, collision and supplier production
ASE verified
certifications and state inspection licences checked before you meet anyone
Both sides
retail dealership staffing and OEM and tier supplier production under one contract

Automotive

The technician shortage is real. The rest is fixable.

We staff both halves of automotive: dealership and independent service, parts, collision and support, and the OEM and tier supplier side covering production, quality, logistics and pre delivery inspection.

Retail automotive lives and dies on technician capacity. Every unfilled bay is lost hours that cannot be recovered later, which makes this one of the few industries where speed of hire is worth paying for directly.

On the supplier side the pattern is closer to manufacturing: volume, shift, launch ramps and quality standards, with the same emphasis on shift honesty and certification.

Functions

What we actually recruit for.

Pick one and you get what they actually produce, the seniority we fill, and the tools and standards a screen has to cover.

A service technician diagnosing a car on a lift

Diagnostics, repair, maintenance and warranty work, and the flat rate hours a bay is measured on.

Seniority we fill
Lube technician through to master technician
Tools
Manufacturer diagnostic platformsALLDATAMitchell 1Scan tools
Standards
ASE certificationsState inspection licenceManufacturer training levels

The vocabulary

What we verify and recruit against.

Certification decides both capability and billable rate in automotive, so it is checked at source before you meet anyone.

Diagnostic and repair

  • ALLDATA
  • Mitchell 1
  • Manufacturer scan tools
  • Frame and measuring systems

Dealer systems

  • CDK
  • Reynolds and Reynolds
  • Dealertrack
  • Xtime
  • CCC
  • Audatex

Certifications

  • ASE A1 to A8
  • ASE Master
  • State inspection licence
  • I-CAR
  • Manufacturer certifications
  • EPA 609

Supplier standards

  • IATF 16949
  • PPAP
  • FMEA
  • Layered process audit
  • 5S

An empty bay is lost hours that never come back. That is why automotive is one of the few places where speed of hire pays for itself directly.

Screening

How we screen automotive staff.

Two different screens, honestly applied. Retail technicians are screened on certification and productivity, supplier roles on shift, standards and reliability.

  1. 01

    Certification verified at source

    ASE level, state inspection licence, manufacturer training and I-CAR for collision. It determines both what they can work on and what you can bill.

  2. 02

    Productivity established

    Flat rate hours produced, efficiency, and the work mix they are actually strong in. Diagnostics and maintenance are different skills.

  3. 03

    Tools and equipment confirmed

    Whether they own their tools, what they are missing, and what your shop supplies. It is a real barrier to a start date and is rarely asked about early enough.

  4. 04

    Shift and pay structure explained

    Flat rate, hourly or a hybrid, plus Saturdays. Pay structure surprises are the most common cause of a technician leaving within a month.

  5. 05

    A reference from a service or shop manager

    Somebody who saw the hours produced and the comeback rate, which is the only quality measure that matters in a bay.

Straight answer

Where the market is actually tight.

What our recruiters see running these searches. Experience rather than a guarantee.

Engineering roles, what the market looks like, and a realistic timeline
RoleWhat the market looks likeRealistic shortlist
Porters, drivers and detailersAvailable in most markets.Days
Supplier production operatorsAvailable. Shift and location decide it, as in manufacturing.Days to a week
Parts counter staffSteady, though dealer system experience narrows it.About a week
Service advisorsTight. The combination of customer skill and technical literacy is uncommon.Two to four weeks
Body techniciansVery tight almost everywhere, and getting tighter as the trade ages.Four to six weeks
ASE master techniciansThe hardest automotive hire in the market, and heavily counter offered.Six weeks and up

For master technicians, pay structure and tool allowance move the market more than the advert does. If a search is stalling, that is almost always where the problem is.

Shapes

Three shapes this usually takes.

Retail and supplier automotive have different rhythms, and we staff both.

  • Bay and drive cover

    Keeping a service department running.

    When it fits
    A technician resignation, a seasonal surge, a recall campaign, holiday cover.
    The arrangement
    Contract or contract-to-hire, because retention matters more than speed alone.
  • Supplier volume

    Production and quality staff at scale.

    When it fits
    A launch ramp, a containment, a new programme, a seasonal build.
    The arrangement
    Temporary and contract at volume, onboarded in groups.
  • The permanent hire

    The people a shop or a plant is built around.

    When it fits
    Master technicians, service managers, quality engineers, supervisors.
    The arrangement
    Direct hire, usually with a frank conversation about pay structure first.

Before you call

What to have ready before you call.

For technicians, the pay structure and the tool position matter more than the job description.

  • Flat rate, hourly or hybrid, and what a strong technician actually earns with you
  • The work mix: diagnostics, maintenance, warranty, or a blend
  • Whether tools are supplied, and any tool allowance
  • Certification and state licence requirements
  • Saturdays, and how the rota handles them
  • For supplier roles, the shift pattern and the standard you are audited against

Questions

Before you call.

Yes, and we verify certification at source. It is the hardest automotive hire in most markets, and we will be honest that it is a six week search rather than promise a fortnight.

Bays standing empty?

Tell us the certification level, the work mix and the pay structure. We will tell you honestly what the market looks like for it.

All industries